articles

by Gerry McGovern August 2007 The science of content management begins with a deep understanding of your customer. The Web is more likely to push your customer away than to bring them closer. The Web creates a wall between you and your customers. You cannot see them, you cannot hear them, you cannot empathize with […]

by Colin White July 2007 Vendors and analysts often talk about the need to make business intelligence (BI) process centric. Despite this ongoing discussion, there is no clear definition of process-centric BI and little has been written about its benefits compared with a data-centric approach. This situation gives me the opportunity to hopefully clarify matters

by Mike Ferguson May 2007 Having discussed Master Data Management (MDM) in the first part of this article, the second part of this article looks at the question of how does MDM and business intelligence fit together. How Do MDM and BI Fit Together? The first thing to point out is that master data is

By Mike Ferguson April 2007 Over the last six months the hype surrounding master data management (MDM) has been overwhelming at times. Yet it seems that there is still a lot of confusion around as to what MDM is and how it integrates with various core operational and analytical systems across the enterprise. This two-part

by Suzanne Robertson March 2007 A good manager is aware of the strengths and weaknesses of his staff. He assigns responsibilities and makes plans according to the best match between skills available and the nature of the task. But I have observed that the smartest managers go one step further. Smart managers make sure the

by Gerry McGovern February 2007 The science of content management begins with a deep understanding of your customer. The Web is more likely to push your customer away than to bring them closer. The Web creates a wall between you and your customers. You cannot see them, you cannot hear them, you cannot empathize with

by Colin White December 2006 Information is power, and organizations that exploit that power will successfully grow their businesses. The challenge for most companies, however, is managing exponential information growth and providing business users with the information they need to perform their various roles. The solution is to create role-based personal workspaces. A personal workspace

by Zach Wahl November 2006 Web technology continues to accelerate with opportunities for average end users to directly access information as back end information management technologies and concepts are moving to the forefront. Typical business users today are asked to be much more technology and information savvy than in the past. The average user is

by David Marco October 2006 Meta Data Integration Layer The meta data integration layer (Figure 6) takes the various sources of meta data, integrates them, and load it into the meta data repository. This approach differs slightly from the common techniques used to load data into a data warehouse, as the data warehouse clearly separates

by David Marco September 2006 This article is adapted from the book “Universal Meta Data Models” by David Marco & Michael Jennings, John Wiley & Sons Almost every corporation and government agency has already built, is in the process of building, or is looking to build a Managed Meta Data Environment (MME). Many organizations, however,