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The five traits of a successful digital leader

By Jeroen Derynch November 2016 Innovation is a dirty word… which is why we started to call it disruption. Today, disruption stands for the new digital adversaries that are aggressively entering your market space at an unparalleled speed. These disrupters are quickly increasing their footprint in a variety of sectors: banking, insurance, manufacturing, mobility, communications, […]

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Data Drives Everything in the Algorithmic Business of the Future

By Barry Devlin October 2016 Data—old and new 2016 marks the thirtieth birthday of the data warehouse. Congratulations! Way back in 1986, I and colleagues in IBM defined the first data warehouse architecture to manage sales and delivery of System/370 mainframes and System/38 minicomputers in Europe. If you recognise those names, you are probably quite

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The Challenge Of Big Data

By Mike Ferguson September 2016 From recent research I have conducted across Europe into vertical industry business priorities, three things dominate almost every type of business. They are: The need to become customer centric and improve customer engagement across all channels The need to optimise business operations The need to invest in data privacy and

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Digital Strategy

By James Hobart June 2016 Focusing on customer experience allows your company to develop a unique value offering and differentiate yourself in a crowded market. Most companies say they already optimize for customer experience but, for many reasons, few truly deliver on this promise. Common themes I have seen are difficulty translating a new vision

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