Technology Transfer - since 1986

Leading Edge Information Technology Education

If you think education is expensive, try ignorance...

Derek Bok

First Class Speakers

Our motto has always been: “Go to the source”, and this research has brought us together over the years with key figures in the history of Information Technology.

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Courses and Conferences

Our courses address the most critical topics of Information Technology.

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Online Events

Due to time zones, events presented by American speakers will be spread over more days, and will take place in the afternoon from 2 pm to 6 pm Italian time

Data Governance
A Practical Guide

ONLINE LIVE STREAMING

Apr 03 - Apr 04, 2025

By: Nigel Turner

Building a Data and AI Strategy for a Data-Driven Enterprise

ONLINE LIVE STREAMING

Apr 07 - Apr 08, 2025

By: Mike Ferguson

AI for the Modern Enterprise

ONLINE LIVE STREAMING

Apr 14 - Apr 15, 2025

By: Frank Greco

Introduction to Generative AI for Java Developers

ONLINE LIVE STREAMING

Apr 16 - Apr 17, 2025

By: Frank Greco

Generative AI:
Creating a LLM Chatbot for Business

ONLINE LIVE STREAMING

Apr 28 - Apr 29, 2025

By: Ivan Reznikov

Artificial Intelligence, Machine Learning and Data Management

ONLINE LIVE STREAMING

May 05 - May 06, 2025

By: Derek Strauss

Practical Guidelines for Implementing Data Products

ONLINE LIVE STREAMING

May 08 - May 09, 2025

By: Mike Ferguson

Data Stewardship

ONLINE LIVE STREAMING

May 12, 2025

By: Nigel Turner

Generative AI
Unlocking Business Potential using Agentic AI with LangChain and LangGraph

ONLINE LIVE STREAMING

May 15 - May 16, 2025

By: Ivan Reznikov

Free article of the month

Mike Ferguson
February 2025

Upcoming events by this speaker:

April 7-8, 2025 Online live streaming:
Building a Data and AI Strategy for a Data-Driven Enterprise

May 8-9, 2025 Online live streaming:
Practical Guidelines for Implementing a Data Product

May 19-20, 2025 Online live streaming:
Embedded Analytics, Intelligent Apps, AI Agents and AI Automation

June 16-17, 2025 Online live streaming:
Modern Data Architecture

June 19-20, 2025 Online live streaming:
AI-Assisted Active Data and AI Governance

 

The Last Mile in Becoming a Data-Driven Enterprise

It is fair to say that right across Europe, the last twelve months have been hard with many countries’ economies flat lining if not shrinking. It seems we are now in an era where companies, more than ever, need to maximise value from data and AI.  If that is to happen, data and analytics needs to underpin every business function and mass execution of enterprise business strategy is needed to enable people at all levels to execute on a common business strategy so that decision making at every level contributes to common outcomes.

However, for most organisations, that has never been possible mainly because the majority of employees are not using BI tools to access insights to support decisions. Most surveys indicate that it is rare to see more than 30% of employees with such tools. Generative AI may help increase that with the arrival of natural language queries, but nevertheless there is still a large number of employees that don’t have access to insights. So how do you solve this? Besides, BI tools there are three main ways to maximise value from business analytics, machine learning and AI to achieve data-driven business optimisation. These are:

  • Embedded analytics
  • Intelligent applications
  • AI automation

Embedded analytics is where a user has the ability to analyse data and make use of insights, AI-driven recommendations relevant to a specific decision or decisions while using an application to perform task(s) as part of their normal workflow. There should be no need to switch to a BI tool or another application. A good example of this is a customer service representative (CSR). CSRs have no time to switch to a BI tool to analyse data about a customer they are communicating with in their headset or via webchat. Customer insights and recommendations need to be embedded in the customer service application in use. They just have to be there at the time they are needed, and they need to change each time a CSR starts communicating with another customer.

 

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